AI (Artificial Intelligence)-powered chatbots, aka, AI chatbots are revolutionizing many domains of the industry today.
Your business queries and problems aren’t yours to deal with directly anymore.
Chatbots can be and are the medium that help your customers get their answers faster.
With the emergence of machine learning, chatbots have unleashed their true potential.
But are you wondering, “Why does my business need chatbots?”
Let’s take a quick look...
How Smart Chatbots Can Increase Your Business Revenue?
With the emergence of machine learning, chatbots have become self-learning and smart to solve business problems.
As chatbots adapt and learn, companies look forward to greater customer satisfaction and improved interaction.
With chatbots adapting to the customer’s speech and mood, revenues are bound to increase.
Also read, How Sentiment Analysis Can Help You With Customer Insight?
Real Life Use Cases in Various Industries and Formats
Chatbots, deployed on any restaurant website, application, social media sites and even on your smartphones can interact with customers and manage reservations, and even take orders.
If you’ve studied those lengthy menus in fancy restaurants for quite a while, you know the struggle of figuring out the best dish for you.
Chatbots are designed to know the menu thoroughly and provide on-spot recommendations in a visually attractive manner.
Having control over your email contact list, a chatbot can entice your potential customers with new deals and offers.
Personalized merchandise suggestion and recommendations help customers find specific products.
However, if customers show a willingness to buy a certain product online, but fail to buy one, then that indicates customers require a conversational interface.
This will answer their questions and provide feedback on necessary products.
The news is a sector where speed is as important as quality.
Chatbots not only outmatch us in terms of speed, but they also are even quickly catching up to us in quality.
Did you know that a Chinese news channel made news when it replaced its meteorologist with a chatbot known as Xiaoice.
“She is very hard working!” says Song Jiongming, who runs Shanghai Media Group.
Machine learning still has many tricks up its sleeve and only the future holds the secret.
Whether you’re a part of it or not, the world around you is constantly changing.
It’s just a matter of years that all businesses will install chatbots on their website.
Don’t wait for your competition to pass you by.
Contact Webcubator for optimum machine learning applications.
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Stay tuned for more on Machine Learning and its applications in our next few blogs!